- Why Usability Testing Is Important?
- 1. Plan the test
- 2. Recruit participants
- 3. Prepare materials
- 4. Set up the environment
- 5. Conduct test
- 6. Analyze data
- 7. Report results
- Benefits of Usability Testing For Website Owners
- Improve retention rate
- Understand behaviors
- Fresh eyes identify problems
- Happier users
- Reduce development costs
- Benefits of Mobile Usability Testing
- Specific characteristics of test implementation
- Users will surely meet their goals
- Reporting and results are similar to web testing
- Mobile apps are to be tested early and often
- Consider Inoxoft your trusted software testing partner
- Final thoughts
One of the best means to ensure your app is flawless is usability testing. What do you get if you start usability testing early? A perfect chance to hear out your users and meet their expectations. The goal is to identify problems with the app’s design and eliminate them as soon as possible. And, your end-users have the power to show you their behavioral patterns.
Whenever there are satisfied users, the retention rate may increase. And, then, you may speak of the success of a website or an application. But, until that moment, it is vital to engage participants in user testing.
So, what are the benefits of usability testing services? Why is this type of testing important? Let’s find out all the details further.
Why Usability Testing Is Important?
Usability testing is defined as a process of evaluating the application’s readiness to be released. It is a user-centered solution. Usability testing’s purpose lies in understanding to what extent the app meets the user’s expectations. Products that reap the benefits of usability testing usually belong to foods, different consumer products, websites, web interfaces, documents, and various devices. Here, it is possible to measure:
- Ease of use
- Multiple or one object
- Interaction between humans and computer
Anything the participant is to share with you is valuable information. Anything marks the benefits of website usability testing.
Getting your app user-tested ensures you can avoid some of the most crucial mistakes. Let’s roam through the essential steps of user testing and see where the risks of an error occurring can be decreased.
1. Plan the test
Everything starts with planning. To ensure you are prepared for user testing it is vital to create a testing road map. It will include defined testing steps, tools, and participants. What do you risk if there is no plan? Your actions will be chaotic and undefined. You will have to get the pieces of the process together in the end.
2. Recruit participants
There will be no user testing if there are no users. So, analyze your target audience and ask your users to become your experienced and creative testers. Gather participants in your niche, give them the prototype of the website or an app, and wait for what they have to say. What are the risks at this stage? If you choose the wrong participants. And, if these participants are not tech-savvy enough to help you find out usability testing advantages and disadvantages of the app.
3. Prepare materials
What kind of materials would you need? Probably, usability testing methods for websites. Also, a usability test, a guide, and the defined usability testing goals. These preparations are important to both a user tester and you as well. You should have acceptance criteria developed to be able to analyze the results of your usability testing.
4. Set up the environment
The environment, where your recruited users will conduct website testing or mobile app testing also counts. Why? Because it has to be convenient and allow users to test the app’s design to its full potential. Everyone has to be more or less in the same conditions to spot drawbacks. So, define unique but even requirements to be able to improve user performance afterward.
5. Conduct test
One user test may require a certain period of time. By conducting the test you ensure to follow all the feedback from day one till the end of the process. Usually, the process lasts from a few weeks to months, depending on the complexity of the website or mobile app and many other factors.
6. Analyze data
Data analysis is the most important stage. You already have to have the acceptance criteria. But users always bring that notion of flexibility in their feedback. This means you have to be flexible as well. Gather data, structure it and start troubleshooting.
7. Report results
The results you report are of the utmost importance to the client. If there are more satisfied participants than unsatisfied ones then you are on the right track with the app, its design, and functionality. Besides the client, the results are to be shown to the whole development team. In the other words, any stakeholder involved is to view the usability testing results.
What are the Benefits of Usability Testing? Let’s consider two types of usability testing, and usability testing benefits. These are:
Benefits of Usability Testing For Website Owners
Improve retention rate
Retention rate stands for the number of users accessing the website. The more the better. But, also, newcomers are quite vital for the website to function and receive valuable feedback. So, if your website is usable and extra aesthetic – it will be popular among consumers. To ensure high usability and quality of services you should definitely implement usability testing.
Users are your unique audience with their goals and needs. If you can understand what your user person will be up to on a website – this is your gold mine. For instance, the more you understand the user behavior the better you can adjust your website to their step-by-step actions. This way, users will feel like fish in the water on your website and get back to it again and again. These are the benefits of usability testing in ergonomics in a way.
Fresh eyes identify problems
Every user involved in usability testing of a website is a person, who has “a fresh vision”. Thus, it is possible for such a person to identify more flaws and give some extra ideas to enhance the website’s performance.
Having user feedback allows changing the website game to meet the user’s expectations. And when you ask why do usability testing? Here’s why. To make users navigate easily throughout the website, click conveniently-placed buttons and enjoy the best experience.
Reduce development costs
With users showing exactly what they want you don’t have to create a new wheel. You just need to listen to those user ideas and focus on users. This will result in cost reduction and a reduction in release time. So, your website will be ready faster.
Benefits of Mobile Usability Testing
Specific characteristics of test implementation
One of the main benefits of usability testing of mobile apps is the pre-defined testing structure and interesting methods of conducting tests. These tests are created to analyze user feedback with regard to mobile device usage. And, you know that websites and mobile apps have different layouts and navigation. Everything depends on the screen and visual part sizes. Mobile phones require more adjustments and, this way, need thorough user feedback.
Users will surely meet their goals
Mobile apps have to be easy to navigate and simple in understanding the app’s logic. This way users will meet their goals faster, simpler, etc. When users enjoy something they tend to recommend it and use it often. Allowing users to meet their goals makes your app pretty convenient and in demand.
Reporting and results are similar to web testing
Obtaining results and producing reports are similar to what they were in website testing. You don’t have to do anything extra. Just have a plan, set up the environment, give users a task and see the results.
Mobile apps are to be tested early and often
This should be remembered, but mobile testing is to be conducted as soon as you have received a task to gather the app’s requirements. And, also, you should test every feature often to ensure it works like a clock. Performance counts. Functionality counts.
Consider Inoxoft your trusted software testing partner
Inoxoft is a software testing company with 7+ years of experience. We have a great team of quality assurance testers with innovative ideas, deep knowledge in testing, and exquisite testing skills. Hire QA engineers from Inoxoft!
Our certified quality assurance team can perform both automation vs manual testing per the client’s request. We can explain to you what’s the difference between the two and consult you on the one you will truly need in the process of app building.
Also, check out our user profile design examples, which are closely related to usability testing. We provide top QA automation services and are ready to talk over your exciting business idea! Contact us today! Enjoy the benefits of observing usability testing!
The advantages of usability testing for the client’s business growth are numerous. But the outcomes of these benefits of usability testing for a site owner and benefits of usability testing in UX are positive in any case. Users are the most defining force that can make your app on top or show what has to be changed. Just don’t forget that you need usability testing. And succeed with the most user-friendly app afterward.