In the highly competitive environment of different services, you always strive to create a unique experience for a customer with the highest quality service demand. You need clear control over internal processes and also provide a hassle-free tool for excellent user experience with a touch of a palm.
After conducting the Discovery Phase and validating the business idea, Inoxoft delivered
- a unique, cross-platform mobile application that provides residents with everything that they could possibly desire in their residential experience;
- a custom web platform with role-based access that allows service providers and company owners to manage these business processes.
The first of its kind in the amenity management industry an app offers on-demand content and virtual concierge services for all residents. As a result, it gives an entirely new revenue stream for the company.
- Convenient booking options
- Permissions Management
- Automated Workflows
- CSV generation
- Reminders & push-notifications
- In-app payment
- Integrations with Firebase, Stripe, Sendgrid, Vimeo
- Smooth search and filtration by criteria
- News feed and on-demand videos
Full Story
Inoxoft solution
With the work-from-home model appearing to be the "new normal", amenity management services are in demand. More and more residential buildings worldwide utilize these services to offer more value added to their residents, attract more tenants, and stay competitive in the landscape of real estate.
The app we developed for our client acts as a digital concierge to help residents book everything: from dinner reservations to dog walking services. Having limited access, only authorized residents can enjoy its functionality. The application is complete with a feature for on-demand, and live virtual content to access everything from workout videos to cooking tutorials.
Users can also check upcoming events (sorted by categories and preferences), book an event or concierge service, and pay for it directly at the app via credit card or google/ apple pay. And to manage personal calendars and access the building’s news and updates.
Advanced web platform for management with multi-user access allows owners and building managers not only to supervise business processes but also to
- add user roles
- create events
- set prices
- authorize bookings requests
- track order status changes and history
- access and control transactions
- create blog posts and on-demand videos
Results
Working with the client through the Discovery Phase, complete SDLC, release, and maintenance stages, Inoxoft’s team obtained
- a comprehensive user-friendly web platform
- seamless cross-platform mobile application that serves as a digital concierge and on-demand virtual content provider
- brand identity, and an efficient user experience for both the web and mobile versions of the final product
