Smart Enterprise System

The client required a system that would resolve the problems with the sales process, optimization of the logistics, and improving service tracking. Having a considerable number of vehicles and contracts, the client did not have a consistent and universal system for tracking the processes.


CHALLENGES

  • Accurate inventory reporting
  • Profitability calculation
  • Synchronization with external sources
  • Scheduling
  • Expense counting
  • Customer Relationship Management
  • Labor management
  • Easy access to customer journey and control

SOLUTIONS

  • Tracking of operation-related damage requests
  • Automated system of quote profitability calculations
  • Role-based access control
  • Connection and synchronization of internal system database with external ones
  • Logistic tasks resolution
  • Customer Relationship Management and direct communication

RESULTS

  • System rates the contracts and chooses the profitable ones
  • Automatically covers the logistics-related damages/ fines
  • Schedules the logistic tasks
  • Improved sales process
  • Optimized cloud exploitation