Web and Mobile Application for Cleaning Industry Workforce Management
Our client’s motto, “work smarter, not harder,” was an inspiration behind this project. The goal was to make cleaning operations easier for businesses of all sizes, especially those with remote teams across the country, as they often struggle with bottlenecks due to the lack of a central platform for task management, progress tracking, and effective communication.
Together, we’ve built an innovative web platform and mobile app to make cleaning management more effective in commercial settings. With Microsoft Azure as the backbone, the solution keeps everyone in the loop with real-time updates and quick access to all the key info — whether you’re a manager, support staff, cleaner, or client.
The product is packed with features like management tools, smart automation, detailed reporting, and geo-coding, all working together to build a transparent and effective cleaning management workflow. The software connects everyone in a shared workspace: managers gain full control and a clear overview of all cleaning tasks, cleaners can easily follow ready-made checklists to streamline task management and validate completion, and customers can monitor the entire process with real-time instant feedback.
- Business Expansion
Cleaning is a process that never ends, and this holds true everywhere in the world. The final product opens up fresh opportunities for our client to scale their business, paving the way to profitable markets in New Zealand, Singapore, and the countries of South Asia. It’s an affordable and highly effective solution for companies in the cleaning industry, customizable to all cleaning sectors including supermarket chains, hospitals, and care facilities where hygiene standards are critical—unlocking even more revenue streams.
- Increased Accountability
All clients value honesty, clarity, and the absence of surprises in the services they pay for. The product’s tracking and reporting features hold all parties accountable for their responsibilities while allowing customers to monitor the entire process. Having software that provides this level of credibility can help businesses build a strong customer base, sustaining growth through positive word-of-mouth.
- Competitive Advantage
The cleaning industry is not the first thing that comes to mind when we think about high-tech products, and that’s where our client has found its niche. Adopting an innovative solution like this positions a business as a forward-thinking leader in the cleaning industry, differentiating it from competitors and attracting new clients.
- Real-time Reporting
- Cleaning Schedules
- Periodical Management
- Maintenance Requests
- Customer Feedback
- Compliance and Risk Mitigation
- Dynamic Dashboards
Full Story
When our client, the co-founder of a tech company with deep roots in the waste, transportation, and facilities management sectors, came to us, he had a clear vision to transform how cleaning operations are managed. Together, we set out to develop a web platform and mobile app that would redefine cleaning workforce management for good.
From day one, we started by setting up the solution architecture, working through technical possibilities and potential roadblocks. With input from the client, we refined the features and built a blueprint for a product that met all requirements. The client’s customer success manager also stayed closely involved, gathering feedback from users and conducting surveys to help us shape the software according to real-world needs.
Our client became an active part of the dedicated team, making decisions and helping solve problems in real-time. We adjusted priorities together and shared ideas to tackle every challenge. The client’s preference for the Microsoft stack, backed by their close partnership with Microsoft, fit perfectly with our expertise, allowing us to work very seamlessly on the platform.
The final solution is more than just a platform—it’s a game-changer. Managers of cleaning teams now have full control through an intuitive web platform, where they can:
- create and assign schedules,
- track all operations in one place,
- manage recurring tasks,
- oversee team and individual attendance,
all without making endless phone calls!
The mobile app, designed specifically for cleaning staff, allows cleaners to:
- log their work,
- receive tasks with advanced geo-coding technology,
- scan QR codes to get cleaning specifics down to the building, floor, and room,
- report task completions with just a few taps.
And they can do all of this in real-time, giving managers a clear view of all field operations.
But that’s not all. The platform also provides instant communication between staff, includes a feedback module for customers, and offers tools for quality control. It even has a “set and forget” scheduling feature, automating repetitive tasks so managers can focus on bigger-picture goals.
Results
The results of our collaboration can be boldly called transformative for the industry, and we were happy to help add another successful product to our client’s portfolio. Together, we:
- met the client’s expectations and target audience needs by consistently implementing feedback and conducting brainstorming sessions, refining all features and functions to perfection
- built a multi-feature solution that simplifies every aspect of the cleaning management workflow with innovative geo-coding technology and digitized operations
- supported the client's tech-savvy market reputation with another innovative product, contributing to new revenue streams
