- What AI stands for today?
- Inventory Management: What? Where? And How?
- Inventory Management Models
- Benefits of AI inventory optimization
- Inventory monitoring automation
- Data mining
- Robot automation
- Error reduction in forecasting
- How are famous companies using AI to enhance their sales and user experience?
- Google (Pluto7)
- Amazon (Intellify)
- Is there space left for AI-based inventory management improvement?
- 6 Tips How to use AI for inventory management
- Use inventory monitoring and robotic automation to reduce time and costs spent on manual work.
- Use a warehouse management system to enhance warehouse functionality, and optimize it.
- Use supply chain planning techniques to be one step ahead of your competitors.
- Use Risk Management/Network Management to achieve the company’s goals and leverage profits.
- Use Predictive Demand/Capacity Planning to fit into the budget and demand.
- Use Intelligent Route Optimization to succeed in the dynamic environment.
- Are there AI usage risks?
- Our Company’s Experience
- To Sum Up
Manual inventory management and human errors negatively impact your business? Try AI-based inventory management and let machines and algorithms do the work!
What AI stands for today?
Artificial Intelligence (AI) is a top-notch technology today used to help machines process large amounts of data, discover data patterns, and carry out tasks based on the human experience. Even 30 years ago it was considered impossible for a computer to perform human-like tasks, have cognition and reasoning of its own, solve problems, self-learn, and advance in data analysis that much, as it was simply beyond belief. However, nowadays, AI is used to:
- make repetitive learning and discovery automated through data
- increase product intelligence
- adapt algorithm skill acquisition through constant learning
- analyze wide capacities of information on the deeper level
- be a step more accurate the more you use it
- assist in getting the most value out of any data
AI-based technologies include self-driving cars, facial recognition, search suggestions, gaming platforms, algorithms of behavior, mapping applications, Alexa, SIRI, and chatbots. The top ten inventory management and artificial intelligence stocks today according to the stock market news are Nvidia (NVDA), Alphabet (GOOG, GOOGL), Salesforce (CRM), Alteryx (AYX), Amazon.com (AMZN), Microsoft (MSFT), Twilio (TWLO), IBM (IBM), Facebook (FB), and Tencent (TCEHY). More about AI stock management can be found at Investor’s Business Daily. There are no boundaries to AI’s achievements with the current technological progress, humans’ curiosity to dig deeper, and the world’s pace.
With its vast capabilities, AI is highly demanded practically in every existing present-day industry. For example, in banking, healthcare, retail, and manufacturing, where it can ensure legal solutions, medical research, patent searches, and risk management, respectively. As a result, AI enhances the analytical skills of domains and industries, increases technology’s analytical performance, and eliminates language and economic barriers. Also, AI reinforces our abilities to become greater at what we can do, allows us to obtain profound understanding, broaden our vision, excel at memory support, and much more.
One of the greatest usages of AI falls onto the manufacturing and retail businesses, specifically, their inventory management. It is crucial for businesses that sell products to manage and control inventory starting from the manufacturing stage up to product distribution. Essentially, data inventory management is a postulate of running business coherence as it helps you gain a positive customer attitude by providing fast and quality services and growing the percentage of sales. Thus, smart cybernation has all the potential to become a crucial part of inventory management systems within the next 10 years or so.
Inventory Management: What? Where? And How?
Inventory management is the process of controlling inventory within every business. It includes monitoring of buying, manufacturing, storing, and using goods from the purchasing phase up to the direct store sales. By managing this process, you ensure that goods provided for customers are here and now, and of good quality. Correct management can significantly impact your ROI by spending fewer costs on malfunctions and creating an amiable atmosphere for client services based on the demand and expectations of the latter. There are five types of inventory a business can own. These are:
- finished goods
- raw materials
- maintenance, repair, operation goods and
- safety stock
Based on the types of inventory, there are also five inventory management steps. These are:
- purchasing of raw materials or ready-made products for further realization
- producing goods or semi-manufacturing products
- holding stock or storing manufactured goods or raw materials before realization
- selling goods to customers
- reporting statistical data and tracking profit based on sales
IT inventory management is one of the examples of how inventory management works. It enlists all the technical property of the company such as desktop computers, keyboards, servers, load balancers, routers, firewalls, switches, headphones, and other items that participate in internet connectivity or in carrying out developers’ mundane duties. Together with hardware, loads of references about this property require appropriate storage. For instance, the brand of any device, model, or serial number, a configuration of the server, location of the equipment, data about assigned computers, and much more information, which the inventory management process monitors. One more inventory management asset in IT companies is the installed software on each personal computer, which also requires control. Accounting for an abundance of information, companies need specific tools to automatically obtain, optimize, and store the existing data in one place. That is when automated inventory management tools become handy. Inventory management is important for your company’s growth and profit accumulation, so it is vital to use the best artificial intelligence models to keep it cutting-edge.
Inventory Management Models
Generally, there are two models of inventory management. These are created to find out the perfect level of inventory that requires maintenance within businesses. These models are:
- independent inventory demand (perpetual inventory and periodic review)
- dependent inventory demand (e.g. EOQ – Economic Ordering Quantity, ABC – Activity-Based Costing, and JIT – Just-in-Time).
If independent models depend on a certain non-decisiveness based on the demand levels and time of restocking, dependent models are based on the assumption that everything is decided according to demand and restocking. Here, perpetual inventory is a process of reordering when the item stock decreases to its minimum level and periodic review is a regular process of stock management and reordering control. In comparison, the EOQ will give answers to questions of How often should you buy? When to buy? What kind of reverse stock should you have? ABC model will help you measure and position inventory items, where A will be the most valuable ones and C – the least. The JIT model helps in waste cost reduction as it prefers only produced and received goods of a certain quantity. Each model is designed specifically to meet the organization’s needs and control both the demand and supply to ensure a positive experience in inventory management.
Benefits of AI inventory optimization
The inventory management process depends on its organizational structure and coherent actions. AI is the type of technology, which can add to logistics and consistency and improve inventory supervision. For example, AI can offer such ways of AI inventory optimization as:
- inventory monitoring automation
- data mining
- robot automation
- error reduction in forecasting
- customer experience improvement
The apps produced to optimize inventory can be either the web ones deployed using Python/Django or mobile ones, which utilize Flutter in mobile development.
Inventory monitoring automation
With the automation of AI-based inventory management, manual tracking of inventory becomes impractical. Thus, it is an extra advantage for employees, who can concentrate on carrying out other tasks and be more productive while machines do all the work. In 2020, according to Statista’s global industry survey, about 45.1% of respondents shared that they have invested in warehouse automation. Therefore, almost 50% of the world’s inventory management procedures transformed into automated with real-time tracking of products, manual error reduction, and inventory optimization.
Data mining with the help of AI becomes an easier process of gathering information. Hence, by tracking and recording the interests of every consumer through algorithms, companies form a better picture of consumer demands and plan their business development. Thus, businesses get a pre-plan of future customer needs and stock products accordingly. For this reason, the global data mining market size is expected to grow tremendously from $7.2 billion in 2020 to $21.5 billion by 2025, at a CAGR of 24.5%.
Inventory checking, fulfilling, and restocking can also be done with the help of AI inventory management software. Algorithms guide robots to select and move orders with the help of their sensors and system requirements. Robot automation saves the day by retaining large amounts of time on task completion, which is impossible to do manually. Robot automation market revenues counted $2.9 billion worldwide in 2020. According to future forecasts, the market value is expected to reach $10 billion or more by 2023.
Error reduction in forecasting
Error reduction in forecasting is a priority to businesses as it impacts supply chain management. Of course, companies make attempts to understand what amounts of products to stock optimally to gain consumer satisfaction and profit. It is where AI makes valuable predictions and updates data non-stop to ensure demands are being calculated and there are going to be enough products stocked in the future. According to Mckinsey Digital, forecasting powered by AI reduces errors by 30-50% in supply chain networks. This leads to the increased accuracy and 65% of lost sales reduction, which was mainly due to inventory being out-of-stock, and, also, warehousing costs decrease by 10-40%.
Dictating the demand, preferred product quality, and quantity, as well as deadlines, is inherent to customers, who contribute to business growth financially. Overstocking and understocking suggest that the company does not meet customer demand and, this way makes consumers’ experience less decent.
There isn’t a good choice between overstock and understock. Both have a negative impact on your business. – Quality Warehouse Distribution Co., Inc.
Approximately 70% of consumers (or even more) will buy the product somewhere else (e.g. the Amazon Effect) and, the revenue of $1.75 trillion will be lost all around the globe annually. This number is not final and tends to grow without appropriate interventions. The downturn occurring leaves little space for cost accumulation and savings. Thus, conscious inventory management is a priority. Besides, the biggest focus in sales should be dedicated to input quality, timely delivery, and customer satisfaction with the output. Moreover, AI has the potential to search, scan, and identify the needed products or offers, which saves customers’ time and effort. These two factors directly influence customer satisfaction and leave big chances customers will come back to you again.
How are famous companies using AI to enhance their sales and user experience?
A positive customer experience promotes the feeling of satisfaction while making a purchase and makes these customers potential brand buyers. For this reason, companies turn to use newer technologies, one of which is artificial intelligence. Let’s review some of the use cases and technologies used by Google, Amazon, and IBM.
Pluto 7 is a technology that uses machine learning to forecast customer demand accurately. To improve demand, Pluto 7 leverages Google Machine Learning Engine, enhancing the system performance and reliability with Google Cloud Platform at its core.
The drive towards Google Cloud Platform was to get beyond performance bottlenecks and leverage Google machine learning on a cloud platform that scales and is cost-effective. – Salil Amonkar, COO and AI/ML Professional Services leader, Pluto 7
The Google Cloud Platform is remarkable because it
- Helps retailers in delivering the most accurate demand forecasts
- Shifts the company’s focus on product development and new features rather than problems occurring
- Creates chatbots within one day, which saves time significantly
- Is reliable and scalable, and delivers great value
- Enhances and leverages businesses, which have the potential to grow
If there is an inventory dilemma, Pluto7 Planning In A Box will surely solve it for its retail customers.
Google Cloud Platform lets us free up engineering resources so we can deliver greater value to customers. – John Nikhil, Head of Growth and Sales, Planning in a Box, Pluto 7
Intellify is an AWS Advanced Consulting Partner and an AWS Machine Learning Competency Partner that delivers one of the best machine learning solutions in the supply chain industry.
Intellify, an AI-Powered Inventory Management AWS Solutions Consulting Offer is designed to improve inventory health in warehouses. It works by automating inventory forecasting to reduce both time and unneeded guessing from inventory management. To create trustworthy demand forecasts, consultants at Intellify use machine learning possibilities. When forecasts are done, they recommend specific inventory purchases.
Among the benefits of AI-Powered Inventory Management are:
- Enhanced forecast accuracy
- Increased inventory turns
- Managed stock in-demand in the right place
- Simple system integration
The system proposed, i.e. AI-Powered Inventory Management can integrate with the already-existing enterprise resource management (ERP) system and business intelligence (BI) system to warn about the problem stock beforehand. Being able to address problems at their early stage is a good perspective that reduces time and costs.
With the help of IBM, AI is reshaping the good old supply chain industry. Not that long ago, IBM introduced the AI-enhanced inventory control system, which has the potential to assist companies in optimizing their decision-making processes and build effective and resilient supply chains. This system is called the IBM Sterling Inventory Control Tower. It provides insights to see the inventory’s location at the moment, identifies external event impact, and predicts disruptions on the spot, taking actions to mitigate the effects.
The IBM Sterling Inventory Control Tower provides real-time insights by
- expanding inventory visibility beyond warehouses, in-store locations, and supply in-transit in grocery stores
- providing visibility into supply and demand gaps for critical items, e.g. lifesaving equipment and supplies, making them available 24/7 in hospitals
- getting visibility into aftermarket service parts, ensuring critical parts are in stock with regards to customer expectations in the automotive market
More than 20 years ago, experts predicted that every company would become an internet company… I’m predicting today that every company will become an AI company — not because they can, but because they must. – Arvind Krishna, IBM’s CEO
Is there space left for AI-based inventory management improvement?
Though AI is an ideal deposit into inventory management, there is still space for improvement. For example, gradually improving inventory management and AI will help your business thrive and accumulate profits. Therefore, the ways of improvement should consist of:
- focusing on your needs
- engaging with suppliers
- planning the use of AI in inventory management system
- using only present-day data
- going mobile
With the right attitudes and actions, major improvements in inventory management can be achieved using AI, its scenario predicting capabilities, recommendations, and solutions to the problems occurring in the future. Analytics presented by AI and a bit of independent decision-making allow data enrichment, standardization, and consolidation, and, basically, everything that employees are incapable of doing within short periods, without human errors and, most importantly, manually.
6 Tips How to use AI for inventory management
Based on the ways of improvement discussed above, there are 6 steps to optimize your inventory management using Artificial Intelligence.
Use inventory monitoring and robotic automation to reduce time and costs spent on manual work.
The retail industry (and the other industries) revolves around selling numerous types of goods/services to customers using different types of channels of distribution. Here, the major pain point is to sort these goods/services correctly. The better is the logic of storing and searching for goods the faster they will be found and shipped to the customers. But, when there are big amounts of products in the warehouse, the solution should be based on technologies such as AI. Thus, Intelligent Robotic Sorting and Visual Inspection is something all the warehouses need.
Use a warehouse management system to enhance warehouse functionality, and optimize it.
In healthcare, where there are warehouses with medicine/drugs and medical devices or spare parts to those devices it is necessary to have a warehouse management system to support and optimize warehouse functionality. The system operates and excels in daily planning, organization, staffing, directing, and controlling the usage of available resources, movement, and storing materials into, within, and out of a warehouse, providing support for the staff in the performance of material arrangement and storage in and around a warehouse. Most of the workers cannot perform these tasks manually as there’s too much to remember and a lot to do throughout the day. What’s more, the items to be moved are heavy. Thus, even the most cautious employee might be subject to errors and errors are the biggest pain points in business. AI helps in this case as well. It allows workers to have a system with all the basic information and use it whenever needed.
Use supply chain planning techniques to be one step ahead of your competitors.
Supply chain planning belongs to the process of accurate planning of the journey a material or a product goes through from the raw material stage to the end-user. This may include supply planning, demand planning, production planning, distribution planning, operations, and sales planning. For example, in the automotive industry, this technique is very useful as it allows safer AI management of automobile parts to be distributed and delivered per request. For instance, in factories, where cars are being assembled, a constant flow of car parts is essential. With the right attitude and planned shippings, these parts can achieve their final destination as scheduled. If the planning stage is neglected, this becomes a huge pain point for both the car parts vendor and the customer.
Use Risk Management/Network Management to achieve the company’s goals and leverage profits.
The correct development of a stock policy will ensure you will know when, how much, and what to order, or what to keep in stock. For example, the AI-based risk management scheme will make sure the delivery of the needed products to your stock will be done according to the schedule set beforehand. This system of networking is applicable to all the businesses having warehouses, stocks, and delivering products/services to customers, who demand them.
Use Predictive Demand/Capacity Planning to fit into the budget and demand.
With the help of AI/ML, it is quite easy to understand and predict the consumer demand for a certain product. Moreover, AI has all means to forecast the potential capacity needed to satisfy customers. Be it hardware or software, medicine or food, etc., with prediction and planning, your business will be able to meet all the demand and grow.
Use Intelligent Route Optimization to succeed in the dynamic environment.
Most of the route planning problems happening today are subject to various time-varying factors, e.g. equipment failures, traffic accidents, traffic congestion, and uncertainties in road networks. To ensure, the delivery of your goods to the warehouse, or the stores, or even to the customers’ doorstep will not be a failure, it is essential to use AI in composing an intelligent route with backup plans in case of any accidents. Intelligent road network planning is a good thing to try if you had no chance to do so yet. Excellence in delivery requires being prepared.
Are there AI usage risks?
Unfortunately, AI technology advances and develops through analyzing consumer demand patterns and adjusts AI-based inventory management to well-known or forecasted data. However, sometimes customers change their preferences quite suddenly and AI cannot adapt to the new patterns and improve customer demand immediately as if it was a human. AI in inventory management acts on common knowledge and it becomes hard for it to adjust to the new algorithms of the consumption environment within short periods. With no references applicable to new knowledge AI is deprived of performing quick predictions.
Moreover, on implementing new AI-based inventory management software there is a chance it will be conflictual with the previous older software versions while the integration stage and result in unpredictable damage. Thus, human occasional presence in inventory operations control and constant monitoring of AI is rather a must to ensure a smooth course of events. AI rarely reports errors if the technology is given the right commands and information, but that does not mean errors never occur. Having the ability to produce cognitive tasks and reasoning, AI still needs human help to function better and improve inventory management.
Despite the AI usage risks, which are nominal, the advantages of this technological breakthrough are immense. Perhaps, nowadays artificial intelligence for inventory management has limits to its functions in inventory management and more, but in the nearest future, it might supersede all the bold expectations. It is only a matter of time.
Our Company’s Experience
Inoxoft has met all the challenges and benefits of boosting enterprise logistics and organizational monitoring for an Israel-based company B.O.S. Better Online Solutions and produced a case study. The client’s request was to make inventory management more functional, reliable, performative, and supportive. Also, it required waste expenditure reduction. Hence, Inoxoft Team developed a web platform and a mobile app to enhance inventory and customize multiple types of businesses. For example, database and RFID readers’ communication improved reaching the highest possible optimization of 0.2 milliseconds! Inoxoft achieved the following:
- cutting-edge Android app
- inventory accounting configuration
- internal ERP systems integration through the web platform
- speedy database processing optimization
- Bluetooth, RFID, FTP data transfer support
- 500k row database management
- system setup boost
- online/offline barcode scanning
- 130% process performance improvement
More information on the case study can be found here.
To Sum Up
Artificial intelligence breaks into the future with unbelievable speed and power. Almost every business has shifted towards using AI daily. Especially, to inventory AI management, as it changed the whole picture of stocking and storing for industries. With the help of AI, inventory management became automated, pre-planned based on customer demands, carried out by robots and machines, allowed employees’ productivity to increase in other fields, reduced errors to a minimum, and further eliminated malfunctions by a set of appropriate algorithms. These interventions brought consumer satisfaction, high sales, and companies’ growth. As AI develops and advances its possibilities with every minute, there is still space for constant and gradual improvement in producing better and faster results. If you still wonder whether to use AI in your business, you can always try out the Inoxoft discovery phase. Your choice depends on the needs of your inventory management procedures as well as the sums you can invest to achieve bigger profits and save costs from unwanted waste. But results can be outstanding. AI is the future you should embrace to thrive.