What is app support?

Nazar Kvartalnyi
Written by
COO at Inoxoft, former .Net Software Engineer
Pub: Sep 28, 2021Upd: Feb 23, 2022
Services:

App maintenance is the technical support of the web or mobile application after it has been delivered. It is a crucial part of app development services. A responsible developer is hired to perform this task. With application support you will get:

  • An updated app that runs smoothly and adjusts to new conditions continuously enhancing the app’s functionality
  • No app abandonment due to the app’s fast work, excellent performance, responsiveness, security, functionality, and updates. Users would be more than happy to continue using the app they find useful and convenient.
  • Better user experience through app quality and performance maintenance is a priority and a good background for the end-users to meet their needs and be satisfied with the software functionality. What’s more, the value of receiving an excellent experience with the app reduces the risks users will want to abandon it at any time.
  • Higher ROI and bigger revenue via meeting the end-user preferences and expectations concerning the app. By eliminating flaws and fixing defects you can make your potential app users stay and also obtain new ones.
  • Secured app from cyber attacks due to incremental updates and policy adjustments. Users, who feel the web or mobile app is protected will stay with the app as long as possible. Especially, today, when every ad may redirect you to the potential hazard.

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What is app support?

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