We’re a development company specializing in mobile apps and websites. We develop our own products. I’m the head of the mobile department and am in charge of anything related to mobile, including app development and promotion.
Challenge
What challenge were you trying to address with INOXOFT?
We were building two apps, one for Android and one for iOS, as well as an admin panel.
Solution
What was the scope of their involvement?
I had an initial conversation with one of their members in Israel. He understood all my needs right away. We then used a combination of three technologies, including Google Firebase and third-party analytics. We exported those to Xcode for iOS, and then to Android.
What is the team composition?
I’m working with a few members of their team. My main contacts are a coordinator and a marketing person.
How did you come to work with INOXOFT?
I did online research and contacted 10 companies for quotes. INOXOFT wasn’t the cheapest option—they actually had the highest offer overall—but they made the best impression. They were the only ones who understood my needs from day one. The rest of the companies proposed to deliver in two weeks, which was far too little time for a product like this. INOXOFT said that it would take two and a half months and they stuck to that deadline. There was a lot of work involved, so it was impossible to do it in less time.
How much have you invested with them?
The cost of their work was more or less $20,000.
What is the status of this engagement?
We started talking to them around six months ago in October or November 2017. It took us two months to build a common reference and begin working better. The project went live two weeks ago. The app was finished a month and a half ago, after which we made a few upgrades. We are still working with them on improvements and new features for upcoming versions.
Results
What evidence can you share that demonstrates the impact of the engagement?
We had a set timeline for building everything. It was easy to follow their work and determine whether they were keeping the timeline, which they did.
How did INOXOFT perform from a project management standpoint?
They performed well. Their coordinator was always in charge and making sure everything was working well. I received regular updates, including on weekends.
They helped me come up with things I hadn’t thought about before. It was nice working with them—they’re a professional team. We had some last-minute changes, but they didn’t charge us more.
What did you find most impressive about them?
They know how to listen and can offer better solutions than we thought of. I gave them a set of requirements, which they improved by choosing different options. They understood all our needs and made sure we got them eventually.
Are there any areas they could improve?
I’ve worked with a few bad companies in the past so I was expecting the worst. Our collaboration was very good. The fact that I am still working with them confirms this.
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Keeping to the timeline even when changes were required, the apps were recently launched. The team performed excellently throughout the project, communicating regularly and offering innovative and interesting solutions to any problems.