Platform Development for UK Gaming Company

Introduce your business and what you do there.

I’ve worked with INOXOFT on two projects with two separate legal entities. The first project was for an online platform designed to offer users the opportunity to purchase tickets to win a prize competition. It was designed around UK gamers in compliance with the appropriate regulations, giving users the opportunity to win prizes. The most recent project was for an herbal tea business that supplies different teas and herbs from around the world.

I am a joint-founder and I head the operational division of the companies.

What was the scope of their involvement?

The gaming regulations in the UK are very specific in defining what constitutes gambling. We wanted our business to be designed around the non-gambling definition of competition. We took that regulation and built it into our platform, which effectively meant we had to build a game of skill into our platform so that only users that have passed the initial game are able to enter a raffle to win the prize. INOXOFT designed the website using WordPress and adapted the front-end technology.

How did you come to work with INOXOFT?

I used Upwork. After reading their application, viewing their profile, and looking at some of their historic work and reviews, I invited INOXOFT to apply with some other candidates as well. Then, I went through quite a robust interview process through Skype and I eventually whittled it down to INOXOFT. I chose to use them based on the feedback that they had received from other people on Upwork and from conversations I had with them at the interview stage.

How much have you invested with INOXOFT?

We have spent between $60,000 and $70,000 so far. The new project is likely to double that figure at least; it's quite a big project.

What is the status of this engagement?

We began this project in November 2015 and completed it in August 2016. Our engagement is ongoing as I'm always looking for new projects to send to them.

What was the scope of their involvement?

The gaming regulations in the UK are very specific in defining what constitutes gambling. We wanted our business to be designed around the non-gambling definition of competition. We took that regulation and built it into our platform, which effectively meant we had to build a game of skill into our platform so that only users that have passed the initial game are able to enter a raffle to win the prize. INOXOFT designed the website using WordPress and adapted the front-end technology.

How did you come to work with INOXOFT?

I used Upwork. After reading their application, viewing their profile, and looking at some of their historic work and reviews, I invited INOXOFT to apply with some other candidates as well. Then, I went through quite a robust interview process through Skype and I eventually whittled it down to INOXOFT. I chose to use them based on the feedback that they had received from other people on Upwork and from conversations I had with them at the interview stage.

How much have you invested with INOXOFT?

We have spent between $60,000 and $70,000 so far. The new project is likely to double that figure at least; it's quite a big project.

What is the status of this engagement?

We began this project in November 2015 and completed it in August 2016. Our engagement is ongoing as I'm always looking for new projects to send to them.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our initial objective was to establish a platform that was compliant in the UK. Before we started building things with INOXOFT, we were struggling to get access to PayPal and various other payment providers. After having built and launched the platform with INOXOFT, we’ve had our access to PayPal confirmed and our platform has been approved on the legal side so that it now meets the UK requirements. In terms of the actual product development, our key objectives were achieved.

How did INOXOFT perform from a project management standpoint?       

They are a very well organized team. I had one main contact who managed the project from my side. The whole process worked very efficiently. I can be difficult to reach during normal business hours, so a lot of our project was dealt with in the evenings or on weekends. Fortunately, they’re based in a relatively similar time zone, but even so, they were more than willing to fix any bugs when it was urgent. One of the key reasons I’ve used them for so long is because of their flexibility and their speed. I’ve seen them turn around bugs within 24 hours, which I felt was very impressive.

What did you find most impressive about INOXOFT?

The key thing is their flexibility. Other developers that I've worked with haven't been as willing to work the hours that these guys have to turn the project around. They are very keen to actually make sure that their customer is happy with the end result, even doing things outside of the agreed budget without charging extra. They were more than happy to onboard any feedback I gave them and make any changes I wanted, which is one of INOXOFT’s key benefits.

Are there any areas INOXOFT could improve?

The process of collaborating with them worked pretty well. It's hard to think of anything that might need to be changed. Obviously, at the early stages it took a bit of time to build that relationship, but other than that, I'm very happy with where we are. That's why I've used them for so long.