INOXOFT has been hired by a private market investing platform to build online custom web software with multifunctional logic. The client wanted a SaaS solution that would automate manual business processes.
Although the project is still ongoing, INOXOFT has been an excellent development partner. They regularly communicate and meet all the deadlines set by the client despite external roadblocks. Overall, the team has produced promising results, thanks to their dedication and high-quality work.
Please describe your company and your position there.
I am a CTO at a platform for private market investing and corporate development among small- and medium-sized businesses. It is used by more than 100 firms including investment managers, local banks, research firms, and corporations.
For what projects/services did your company hire INOXOFT, and what were your goals?
We hired Inoxoft to help build our online custom web software with multifunctional logic. Our main goal was to enable the automation of business processes, which was done manually for a long time now and took lots of time to be accomplished. The cooperation with Inoxoft allows the exchange, control, and management of information between organizations through Blockchain and the new SaaS solution.
With this SaaS, our main goal is to enable users to open bank accounts, carry out transactions, pay bills, control payments, generate invoices, and create and sign documents. Due to the microservices, we will be able to implement different modules of the application gradually adding them and then enhancing them.
If Inoxoft’s team extends a component service, to a more complex one, they will be able to divide it into smaller services and improve scalability and maintenance. Microservice architecture encrypts every file shared within the platform and allows users to designate permissions.
How did you select this vendor and what were the deciding factors?
Inoxoft was selected via our CEO and CTO. The most crucial deciding factors for us were their availability, great communication, and the solution documentation they offered. Their platform description has matched all our requirements and also there were comments as to its best implementation with regards to technologies and enhancement. We were pleasantly taken aback and chose this forward-thinking team instantly.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
To ensure the best possible decision-making option, Inoxoft decided to implement Artificial Intelligence and Machine Learning technologies. Also, to be able to implement changes in the system separately, Inoxoft used the microservices architecture. Thus, we have a server-side application, a client-side user interface, and a database (cloud) that can be dealt with separately without compromising the work of the other parts of the app. The system under development is really immense and requires lots of dedication to detail.
How many people from the vendor's team worked with you, and what were their positions?
There are at least 10 people on the team, including a PM, a BA, a designer, frontend/backend developers, and several QA engineers. We intend to hire more professionals within time and per need.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It is quite early to speak about the results as the team is in the process of development. So far we have seen only two results of the sprints and the features deployed. There were produced with perfection. However, as the SaaS platform is a complex fintech solution, it requires more features to be implemented to observe the measurable outcomes.
Describe their project management style, including communication tools and timeliness.
We work with Inoxoft according to a 2-week sprint model, all managed on a structured Jira board and backlog. Also, we run 15-minute daily standup calls and sprint planning every 2 weeks to plan and prepare for the upcoming sprint. The communication is perfect and all the deadlines are being met despite the complex situation in the country.
What did you find most impressive or unique about this company?
The most impressive was their devotion to making sure our needs were met. They understood our demands from the start and tried their best to fulfill them. The team is extra cooperative and responsive to our requests. We receive project updates to the slightest details as if we are present during the development process in person.
Are there any areas for improvement or something they could have done differently?
Nothing specific comes to mind. Overall we are very satisfied.