Mobile App Development for IT Company

Please describe your company and your position there.

Marketing Manager at IT company

For what projects/services did your company hire INOXOFT, and what were your goals?

Inoxoft was hired as an outsourcing vendor entrusted to build a Telemedicine mobile application, understanding both the end-users and my business needs and making this app compliant with the HIPPA regulations. I envisioned a solution that could be fast in response, easy to use, logical, and secure to add to the healthy well-being of our target users.

How did you select INOXOFT and what were the deciding factors?

My teammates chose Inoxoft based on recommendations, Clutch reviews, and personal business fit. According to these sources, the company seemed like the best choice on the market. From the first letter, they convinced me that they would be 100% committed to my project and business development, in perspective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked according to my expectations: consistently, adapted to everything, were flexible to changeable project requirements. I’ve had numerous discussions/meetings with the team. These meetings and daily talks made me fully aware of the project's progress and current tasks in production. The project manager appeared to be really professional and managed the team and my requests perfectly. Also, the way she spoke about the app functionality being implemented was quite amazing: the scope of detail she highlighted confirmed that my choice was an accurate fit.

Logging into the app, every patient appeared on the dashboard with the most needed widgets that were logically structured and simple to use. The team has implemented a face-to-face “doctor-patient” connection via a live video available on mobile devices and tablets. Also, Inoxoft created a patient 24/7 support chat, where patients could create an appointment or ask any doctor for a piece of advice right away. Additionally, the app allowed patients to view their online doctor visit records, doctor’s prescriptions, and treatment details. The app was developed in accordance with HIPPA compliance.

How many people from the vendor's team worked with you, and what were their positions?

From day one we have worked with an experienced team of 1 Project Manager; 2 - QA engineers; and 4 - Software engineers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the app was released I received an abundance of comments from satisfied users, who enjoyed the on-demand healthcare service. What’s more, the category of people, who could not get appropriate treatment became able to receive it now within minutes after their request.

Describe their project management style, including communication tools and timelines.

Among the advantages of our mutual work with Inoxoft were the team’s skills, high level of organization, focus on best software development practices, and visible results.

What did you find most impressive or unique about this company?

The team made it clear they shared my business goal. They were flexible, creative, and forward-thinking, and formed a very positive image of the company. Talks with their PM were highly informative, I got to know everything about the project flow on time.

Are there any areas for improvement or something they could have done differently?

What concerns the disadvantages - I can’t think of any.