With the rapid development of digital technologies, online banking has become a popular way to manage finances anywhere and anytime. Online banking software has improved the financial sector’s effectiveness and convenience, providing real-time information access and enhanced security. Understanding the specifics behind such solutions maximizes the benefits of digital banking solutions.


So, what software does online banking use?


This article reviews the types of software for online banking, its security measures, technical aspects, popular providers, and challenges. We will rely on the expertise of Inoxoft, a custom financial software development company with experience in producing winning fintech solutions. In particular, these are a Trading Automation Platform and Integrating Online Payment Services with CBS.

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3 Types of Online Banking Software

Which software model is good for online banking? Various types of software for online banking facilitate secure and user-friendly financial transactions. Let’s explore several common categories.

3 Types of Online Banking Software

Mobile Banking Apps

Mobile banking apps are software applications for smartphones and tablets. With their help, users access their bank accounts, perform transactions, and manage finances via mobile devices. Mobile banking apps offer various features, including balance inquiries, fund transfers, bill payments, mobile check deposits, and biometric authentication.

Internet Banking Portals

Internet banking portals are web-based banking platforms accessible through web browsers on desktop computers or laptops. This software model for online banking provides users with a comprehensive range of banking services. They include account management, transaction history, fund transfers, bill payments, and online applications for financial products. Internet banking portals often have customizable dashboards and tools for financial planning.

Third-Party Financial Management Tools

These tools are additional solutions to the banking institutions’ software. Third-party financial management tools integrate with online banking systems. They provide additional features like expense tracking, budgeting, investment portfolio management, and financial goal setting. Users consolidate their accounts from multiple banks, gaining a holistic view of their finances through these comprehensive tools.

Security Measures in Online Banking Software

Now, what software is best for online banking?

The best online banking software prioritizes security to protect users’ sensitive financial information and transactions. Below are some standard security measures for such solutions.

Security Measures in Online Banking Software


It’s a fundamental security measure in the best online banking software. Encryption involves encoding data transmitted between the user’s device and the banking server. It makes information unreadable to unauthorized individuals. Besides, encryption ensures confidential data, like login credentials and transaction details, remains secure during transmission.


These software or hardware-based security mechanisms control network traffic and protect online banking systems from unauthorized access. Firewalls monitor incoming and outgoing network connections. They filter out potentially malicious traffic and prevent unauthorized access to banking servers.

Multifactor Authentication

The best software for online banking requires multifactor authentication. It adds an extra security layer to online banking systems. Multifactor authentication requires users to provide multiple forms of identification. Usually, it combines a password, PIN, or security token and biometric data like fingerprints or facial recognition.

Fraud Detection and Monitoring

Online banking software should incorporate sophisticated fraud detection and monitoring systems. They use algorithms and artificial intelligence (AI) to analyze user behavior, detect suspicious activities, and flag potentially fraudulent transactions. Thanks to real-time monitoring, financial institutions identify and respond quickly to security threats.

Regular System Updates and Patches

Regular system updates and patches are crucial to maintaining online banking software’s security. These updates address known vulnerabilities and strengthen the system’s defenses against emerging threats. Financial institutions work diligently to ensure their software remains up-to-date with the latest security measures.

Technical Aspects of Online Banking Software

Software for online banking relies on several technical aspects to deliver secure and efficient financial services. Here are some critical technical considerations:

Technical Aspects of Online Banking Software

  • Hardware and Software Compatibility. Interoperability with various hardware, software, and operating systems to accommodate users’ diverse preferences is vital for online banking software. It should work seamlessly on different web browsers, mobile platforms (iOS, Android), and screen sizes. This way, you ensure a consistent user experience across devices.
  • Security Protocols. Software for online banking adheres to industry-standard security protocols. They ensure secure communication between users and the banking server. These software protocols include HTTPS (Hypertext Transfer Protocol Secure), SSL (Secure Sockets Layer), and TLS (Transport Layer Security).
  • Compliance with Regulatory Standards. Online banking software must comply with regulatory standards and industry best practices. Some of the most well-known regulations are the Payment Card Industry Data Security Standard (PCI DSS) and the General Data Protection Regulation (GDPR). They establish guidelines and requirements for handling sensitive financial information and protecting user privacy.

Popular Providers of Online Banking Software

In this comparison, we will review the top 3 online banking software vendors with the multiple reviews and the highest average ratings based on Gartner reviews and rankings.

TOP 3 Popular Providers of Online Banking Software

NETInfo ☆5,0

NETInfo is a Cypriot banking software company operating in over 30 countries. It offers a digital banking platform, mobile financial services, and an open banking suite. The company developed online banking solutions for the Bank of Cyprus, Oman Arab Bank, CRDB Bank, Euro Pacific Bank, Eurobank, and more. The pricing policy of NETInfo is publicly unavailable.

FNZ (Appway) ☆4,9

FNZ is a software development company headquartered in Zürich, Switzerland. In 2022, it acquired Appway. It developed a solution for commercial online banking and client lifecycle management – Appway Digital Banking. The company also offers various online banking solutions. They include onboarding and activation, regulatory reviews, private banking, wealth management, retail banking, compliance, cloud-ready integrations, and more. The pricing depends on a selected solution and is publicly unavailable.

Infosys (EdgeVerve Systems) ☆4,5

Infosys is an Indian multinational company developing complex software for e-commerce and telecommunications companies, business consulting, and outsourcing services. The company’s flagman online banking product is Finacle Digital Engagement Suite. EdgeVerve is an Infosys subsidiary that streamlines test automation with AssistEdge RPA. The pricing is available only upon inquiry request through Infosys’ website.

Risks and Limitations of Online Banking Software

While online banking software offers numerous benefits, one should know the potential risks and limitations. Here are some critical points to consider.

Risks and Limitations of Online Banking Software

Security Threats

Software for online banking is often vulnerable to security risks such as hacking, phishing scams, and malware attacks. Cybercriminals are constantly evolving their techniques to exploit weaknesses in software and gain unauthorized access to sensitive information. Therefore, financial institutions must stay cautious. They should employ strong security practices and ensure that software systems have robust security measures.

Privacy Concerns

Online banking software involves collecting and storing personal and financial data. Privacy concerns arise when users need clarification on how a service uses, shares, and protects their information. Prioritize data privacy and comply with applicable regulations to build customer trust and safeguard confidential information.

Limited Functionality in Mobile Apps

Mobile banking apps offer convenience and accessibility. However, they often have limited functionality compared to Internet banking portals. In particular, mobile apps may not fully support advanced features available on web-based platforms, like complex financial transactions and detailed reporting.

Consider Inoxoft Your Trusted Partner

Online banking software is essential for secure and efficient financial transactions. When understanding its types, security measures, and technical aspects, financial institutions and users choose the most suitable online banking solutions. Partnering with a trusted software provider like Inoxoft, you can leverage expertise, overcome challenges, and meet your online banking requirements.

Inoxoft is an international software development company and a certified partner employing the top banking software developers. We provide banking software development services to increase customer satisfaction, simplify procedures, and ensure security at scale. Inoxoft takes security seriously. We implement stringent measures to safeguard your online banking software. Take a look at some success cases proving this point.

Trading Automatization Platform

Our client, a British group of stock traders, hired Inoxoft to create an app that uses algorithms to optimize data to automate tedious activities. As a trading platform development company, we developed a web application that eliminated manual labor. The platform accelerated calculating exchange rates, order processing, and decision-making. It also improved coordination between services and communication between traders and brokers.

Integrating Online Payment Services with CBS

Inoxoft specializes in integrating online payment services with custom business software of all shapes and sizes. We adapt “PayPal-like” online payment systems to your company’s requirements to expedite the processes involved in financial transactions. Integration of premium online payment services will improve usability and help your business grow.

Contact us today to discuss your online banking software needs and get an estimate.

Frequently Asked Questions

What software is typically used to power online banking systems?

Online banking systems combine multiple software components. They include mobile banking apps, Internet banking portals, and third-party financial management tools. These software solutions work together to enable secure and user-friendly online banking experiences.

How does the software used in online banking ensure the security of financial transactions?

Online banking software incorporates various security measures. For instance, these are encryption, firewalls, multifactor authentication, and fraud detection systems. Such measures protect sensitive financial information and secure communication channels. On top of that, they identify and prevent fraudulent activities.

Are there any risks associated with using online banking software?

Online banking software offers convenience and security. However, consider some risks, such as hacking, phishing scams, and privacy concerns. Be cautious, follow best industry practices, and choose software providers with robust security measures.

How do I know if an online banking system is using secure software?

To ensure online banking system security, look for specific indicators. In particular, these are SSL encryption (https://), secure login processes, multifactor authentication, and regular software updates. Choosing reputable and trusted financial institutions or software providers is also essential.

Are there any regulations or industry standards that dictate the type of software that online banking systems must use?

Financial institutions are subject to various regulations and industry standards. They govern the security and privacy of online banking systems. Some examples include the Payment Card Industry Data Security Standard (PCI DSS) and data protection regulations like the General Data Protection Regulation (GDPR).

Can online banking software be customized or configured to meet the specific needs of individual banks or financial institutions?

Yes, you can customize or configure online banking software to meet the specific needs of banks or financial institutions. Experienced software providers like Inoxoft tailor such solutions to align with the institution's requirements, branding, and user experience goals.